Component Tracking for Repair Shops

This page provides information to help Repair Shops get started with component tracking. Repair shops are critical to the success of the program because they associate components with equipment. The component tracking work of repair shops helps the rail industry limit recalls to equipment that needs inspection or repair.

Railinc highly recommends that repair shops take the following steps when getting started with component tracking:

Step 1: Review Technical Documentation and Other Materials
The Component Tracking Reference Materials page has links to technical documentation and other materials that will help you as you develop your repair shop's internal processes around reporting component changes.

Step 2: Decide on Reporting Process
Each repair shop must determine the best process for them to report component changes. If your shop has a low volume of repairs, reporting data through a CSV upload is likely optimal. Railinc has made available a CSV Upload Guide. If a shop has a high volume of repairs, it will be beneficial to report information via existing software or new automation processes.

Step 3: Coordinate with Your Software Vendor
Repair shops that use third-party software solutions should determine whether their software providers will support component tracking. Repair shops should work with their software providers to identify changes needed to existing products that will ensure they can meet industry requirements for reporting component changes.

Step 4: Apply for and Receive a Railinc Company Identifier
To use Car Repair Billing (CRB) and the Equipment Health Management System (EHMS), repair shops must first apply for and receive a Railinc Company Identifier. These codes help uniquely identify railroad-related industries, including repair shops. Examples of these identifiers include BNSF, C001 and AEX. To apply, visit the Company ID page. If you already have a Railinc Company Identifier, you do not need to apply for a new one.

Step 5: Register in Railinc Single Sign-On (SSO)
You must create a Railinc Single Sign-On (SSO) account to access CRB and EHMS . The SSO login is located at the top, right of this page. Click Register Here and follow the prompts to establish your account. You will receive an email confirmation of your profile, which you must verify within 14 days to unlock your account. If you already have an SSO account, you do not need to create a new one.

Step 6: Request Permission to Access CRB and EHMS
Once you have established an SSO account, you must request permission to access CRB and EHMS after you have logged on with your SSO account at Current CRB and EHMS users do not need to request access again.

Step 7: Log in to CRB, EHMS to Report Component Changes
After you have implemented your reporting process, you can log on with your SSO account at and report component IDs.

If you have questions about the Component Tracking program, contact the Railinc Customer Success Center.

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