Messaging Service

Railinc Messaging Service is the industry-leading exchange for messages between Class I railroads, car owners, short lines and their trading partners. Railinc has provided messaging services for more than 30 years and continues to advance messaging technologies through an unsurpassed knowledge of the rail industry, business-to-business integration expertise, and the highest standards for customer satisfaction.

Today, Railinc Messaging Service is the central hub that moves millions of inbound and outbound transactions daily between railroads and their trading partners and through Railinc applications such as Umler®, RailSightâ„¢, Interline Settlement System®, Forward and Store, and the Damaged and Defective Car Tracking system.

Customers rely on Railinc Messaging Service to deliver the information needed for uninterrupted rail operations and transport, whether it is local, regional, international or intermodal. Railinc also maintains interconnects with other leading North American Value Added Networks (VANs) to help ensure the exchange of messages with virtually any trading partner, no matter who provides its network services.

In addition to message exchange, Railinc Messaging Service provides a messaging console and valuable integration services, including translation and implementation services. For additional information about translation and implementation services, contact the Railinc Customer Success Center (CSC) at 877-RAILINC (877-724-5462) or send an email directly to csc@railinc.com.

Railinc Messaging Console
The Railinc Messaging Console (RMC) is a web-based application that enables customers to view their messages that are sent and received through the Railinc network, retrieve information about their message routing configurations and usage patterns, and look up information about trading partners.

Translation Services
Railinc Translation Services customers do not have to worry about converting data to and from complex data standards. By relying on Railinc's technical expertise with XML, ERP, iDocs, CSV, EDI documents and versions, and TRAIN messages, Railinc customers experience a seamless process, sending and receiving data in formats native to their systems.

Click here to access detailed technical information about Railinc's available communication protocols, message formats, and connectivity options.

Messaging Implementation Services
Because Railinc customers have different needs, we provide two levels of implementation services.

Standard Onboarding Services:  For customers with the technical expertise and staff to coordinate testing and confirmation directly with their trading partners, Railinc provides the following.

  • Connectivity setup and Railinc messaging configuration

  • Connectivity verification

Enhanced Coordination and Test Services:  For customers who require more than standard onboarding, Railinc provides enhanced coordination and test services tailored to meet your specific needs. Our messaging experts will work with you to define a message implementation project plan, which will include the following additional services based on your needs. 

  • Connectivity and security requirements verification

  • Coordination and schduling of testing between you and your trading partners

  • Coordination and scheduling of go-live event with you and your trading partners

 

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