Meet Railinc People

When you work at Railinc, you collaborate with smart, creative and enthusiastic colleagues in an environment that embraces individual differences and rewards your best work. You learn from top technology specialists, industry experts and business leaders. We offer a wide range of challenging technical and business opportunities.

Meet some of our current employees below and learn about their work, what it's like to be part of the Railinc team and the path they took to get here. And find out about three of our employees who started their Railinc careers on our customer success team and today work as managers and business analysts.

Kristi | Director of Customer Experience
As director of customer experience, Kristi makes sure our customer success and product support teams are ready to respond to customer questions. Railinc products are critical to industry operations, and she works with groups ranging from product management to IT to help ensure that the company consistently delivers a positive customer experience. Meet Kristi.

 
 
Patrice | Product Support Specialist
As part of Railinc's Asset Utilization product support team, Patrice performs research and collaborates with colleagues to answer customer questions and solve problems around car hire, a significant and complex part of rail operations. She works to build relationships with customers and understand their needs to help make the car hire process a little easier. Meet Patrice.

Meghan | Product Support Manager
Meghan manages Railinc product experts who provide second-level support for interline applications and services. She focuses on streamlining processes and on improving the customer experience. She joined Railinc as a product support specialist, growing her business knowledge and learning tools such as SAS as she advanced in the company. Meet Meghan.

 

Robert | Release Administrator
A U.S. Army veteran, Robert works with Railinc developers and business analysts to make sure the company's applications are working and that developers have the infrastructure they need to do their jobs. He has held a variety of jobs at Railinc, including Java developer, business analyst, and database administrator, and even today handles tasks that are not part of the typical IT role. Meet Robert.

Bill | Enterprise Architect
Bill works with business and IT groups across Railinc to help set business goals for the company and make strategic decisions around architecture resources and activities. Railinc supports learning, which gives Bill the flexibility and freedom to investigate and pursue new technologies. A former software engineer, he was promoted to enterprise architect in 2012. Meet Bill.